Returns & Exchanges
At Staheekum, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unworn items in their original packaging. Whether you need a different size or a full refund, our hassle-free process ensures your comfort is always our top priority.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to download and print your prepaid shipping label, or opt for a QR code for a printer-less drop-off experience.
- 3.Pack Your Items
Place your unworn footwear back into its original shoebox and secure it within a shipping mailer to prevent damage during transit.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.